AlgoHive

Privacy Policy

Last updated: February 3, 2026

1. Introduction

AlgoHive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering for an account, including:

  • Email address
  • Name (optional)
  • Account credentials
  • Payment information (processed by third-party providers)

Usage Data

We automatically collect certain information when you use our Service:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Strategy configurations and backtesting data
  • Trading activity logs (for debugging and support)

Exchange Data

When you connect your exchange accounts, we access:

  • Account balances and positions
  • Trade history (as needed for strategy execution)
  • API keys (stored encrypted)

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our Service
  • Executing and monitoring your trading strategies
  • Processing transactions and sending related information
  • Sending administrative notifications and updates
  • Responding to your inquiries and support requests
  • Improving our Service and developing new features
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

4. Data Security

Security Measures

We implement industry-standard security measures including encryption at rest and in transit, secure key storage, and regular security audits.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

5. API Key Storage

Your exchange API keys are encrypted using industry-standard encryption before storage. We only request the minimum permissions necessary for the Service to function. We recommend using API keys with trade-only permissions (no withdrawal access) for additional security.

6. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third parties who assist in operating our Service (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to respond to legal process
  • Protection: To protect the rights, property, or safety of AlgoHive, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes. You can request deletion of your data by contacting us.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@algohive.trade.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include essential cookies for Service functionality and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

10. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services (e.g., exchanges, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@algohive.trade.